IT Support Engineer

Onsite£30,000ExeterPermanent

IT Support Engineer | Exeter | Permanent | £30,000

Peaple Talent has partnered with a Leading Reginal operations company looking for an IT Support Engineer to join their team.

Our client is looking for someone who is looking to get their hands on all aspects of IT support.

If that’s you then you could be exactly what they’re looking for!

The Role:

You will be primarily responsible for providing first-class IT support.

Based in Exeter you will be reporting to The Head of IT and be tasked with the following:

  • Undertake day to day operations ensuring that all Incidents, Service Requests, Projects/Work Packages and Site Maintenance work is effectively supported making sure that the impact and disruption on the IT Services are kept to an absolute minimum.
  • Ensure Incident or Service Request/Jobs calls in the Technical Support queue are actioned as per the Service Level Targets
  • Ensure Server Data Backup/Restores are completed, to ensure that the integrity of the data is maintained, escalating any issues that cannot be resolved
  • Ensure that processes, policies and procedures are completed as per documentation

The Candidate:

The ideal candidate for this IT Support Engineer Role will have relevant experience of 2nd/3rd line support and has preferably worked in the Aerospace/Emergency services Industry previously.

You’ll also need a background in Office 356, Active Directory, Cisco and firewalls

Plus, it’s vital that you have experience in configuration and troubleshooting all Windows operating systems

In addition, you’ll need CTC clearance

Does that sound like you? If so, we’d love to see your CV.

The Package:

Basic salary:  £30,000 per annum 

Interested? If you think you’re right for this IT Support role, then click the ‘Apply Now’ button, send us your CV and we’ll consider you for the first round of interviews.

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