IT Support Engineer

IT Support Engineer | On site-Bristol | £28,000

Peaple Talent has partnered with a Construction engineering company looking for an IT support engineer!

Our client is looking for someone with IT support understanding and experience in customer service.

If that’s you, then you could be exactly what they’re looking for!

The Role:

You will be primarily responsible for 1^st and second 2^nd line support

Based on site in the office in Bristol 5 days a week and be tasked with the following:

• Provide 1^st line and 2^nd line, hands-on and remote support for issues raised by staff in the Bristol offices working to SLA thresholds
• Raise incidents, service requests, changes and problems using the Cherwell service desk, gathering appropriate detail to aid in troubleshooting and resolution
• Troubleshoot and resolve incidents, problems and service requests escalated from 1^st line service desk staff working to SLA thresholds in other offices.
• Answering calls and emails for the IT Service Desk.

The Candidate:

The ideal candidate for this IT support engineer will have relevant experience with Microsoft, office365 and preferably work in IT support.

You’ll also need experience working with Windows 10 in a corporate environment.

Plus, it’s vital that you have experience with mircosoft365

In addition, you’ll need (a driver’s license/SC clearance etc.)

Does that sound like you? If so, we’d love to see your CV.

The Package:

Basic salary:  28,000 per annum

Benefits include:

Interested? If you think you’re right for this IT support engineer role, then click the ‘Apply Now’ button, send us your CV and we’ll consider you for the first round of interviews.