Application Support Engineer | Poole (hybrid) | £30,000-£35,000
Peaple Talent have partnered with a leading software solutions business that delivers complex solutions for some well-known businesses across Europe.
As an application support engineer, you will be responsible for investigating, resolving where possible and triaging issues, ensuring tickets are processed and resolved, adhering to customer SLAs and high service quality
Required Technical Skills
- Service-desk experience
- Technical & Application support experience
- Experience working in an ITIL-based team
- Experience working within strict customer SLAs
Desirable skills
- Experience working within software development environments
- Understanding/experience of XML/CSV/JSON/SQL
- Experience with BI tools
- Experience with Jira/Zendesk
What’s in it for you:
- Healthcare plan
- Life Assurance
- Company pension
- Hybrid working
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