System Integration Manager

System Integration Manager | Marlow (Hybrid weekly) | £65,000 – £75,000

Peaple Talent is partnering with a leading telecommunications and managed services provider undergoing a significant transformation of its operational systems and service delivery platforms. This is an exciting opportunity to join a business at a pivotal stage of change, where you’ll play a key role in delivering a new enterprise-wide CRM, CMDB and ITSM platform while driving operational efficiency and business improvement.

We’re looking for an experienced Technical Integration Manager who thrives in complex technology environments and is passionate about systems integration, data migration, and delivering successful business transformation programmes. You’ll act as the technical lead across the implementation of Halo, working closely with stakeholders, vendors, and internal teams to ensure seamless adoption and long-term success.

What You’ll Bring

Proven experience leading enterprise systems implementations, integrations, or platform migrations
Strong understanding of systems integration principles and enterprise application architectures
Hands-on experience with REST APIs, web services, middleware, and system interoperability
Experience delivering complex data migration projects, including data mapping, cleansing, validation, and reconciliation
Ability to translate business requirements into practical technical solutions
Strong stakeholder management skills, with the ability to communicate effectively with both technical and non-technical audiences
Experience managing third-party vendors, implementation partners, and systems integrators
Solid understanding of ITIL service management principles and operational support environments
Excellent planning, documentation, analytical, and problem-solving capabilities
Ability to manage multiple workstreams and drive delivery in a fast-paced environment

Nice to Have

Experience implementing CRM, ITSM, Service Management, or CMDB platforms
Previous experience within telecoms, managed services, technology, or operationally focused organisations
Experience with HaloITSM or similar service management platforms
Knowledge of Microsoft and Linux-based environments
ITIL v4 Foundation or higher certification
PRINCE2, AgilePM, or equivalent project delivery certification
Relevant systems integration, architecture, or technical implementation certifications
Experience supporting organisational change, user adoption, and operational transition activities

Benefits