Oracle Functional Consultant

Peaple Talent have partnered with a large professional services client in the heart of Bristol who are recruiting for a Finance Platform Functional Analyst on an initial 12 month fixed term contract. You will be responsible for providing technical guidance, and expertise in the support, development, implementation, and optimisation of their Finance platform. This role ensures that the platform is efficient and is equipped with the latest features and functionalities to support the finance-related operations within the organisation.

You will have strong communication skills and the ability to bridge the gap between the technical capabilities of the Finance Platform and business needs, the role ensures that the Platform is set up, customised and used in a manner that maximises its value to the business while maintaining data integrity, security, and compliance.

Key experience

• Previous experience of working as a Functional Systems Analyst, to ensure that key business systems are aligned with, and provide support for, key business processes.
• Knowledge and expertise of Oracle and Oracle Financials.
• Knowledge and experience of providing support and analysis for large scale / tier 1 ERP systems.
• Experience of supporting and delivering IT change and IT projects
• Ability to liaise comfortably with key stakeholders, translating business language into functional and technical solutions.
• Ability to work in a team and on own initiative whilst prioritising and owing work assigned to you.
• Experience of using IT support tools (Project Management, ITSM, Development and Deployment)

Job role

• Provide 2nd and 3rd level support for our Enterprise Systems and the business processes they support, working to resolve the issues alongside our key users and 3rd party support partners.
• Deliver system changes and enhancements to improve business processes and provide the right tools for the job for our key users, working with our Managed Service providers where appropriate. This includes writing and analysis of functional requirements and developing viable solutions.
• Support in the management of the team’s workload ensuring priorities are met.
• Own, improve, and deliver a change process to promote fixes and changes in line with business priorities and the team workload.
• Ensure all support calls and communication are logged within our ITSM helpdesk tool, respond to support calls within agreed SLA targets in a professional and courteous manner, and escalate calls internally or externally.
• Ownership, Creation, and maintenance of system documentation which supports IT and the business requirements.
• Engage with other business functions to identify requirements for new initiatives that drive improvements across our core systems.
• Develop excellent working relationships with customers and colleagues through strong interpersonal skills and an ability to work with diverse groups of people.
• Manage the UAT process for system changes and patching, co-ordinating and analysing testing scenarios, executing tests where necessary and supporting our key users through the process.

Key responsibilities

• Champion an agile way of working and the tools that support this, i.e., Dev Ops, by continually improving processes.
• Design, development, deployment, and maintenance of the finance platform. Help ensure the platform is robust, scalable, and performs optimally.
• Provide expertise in Fusion Financials and other systems that fall under the finance platforms remit.
• Work closely with the Platform Teams to ensure systems integrate well and are fit for purpose.
• Balance and prioritise tasks between project support and business as usual.
• Work with our business SME’s and with third party suppliers to support, develop and enhance the Finance Platform.