IT Service Desk Analyst

IT Service Desk Analyst | Swindon | Perm | £30,000 

Peaple Talent have partnered with a growing catering company looking for a IT service desk analyst

Our client is looking for someone with 1^st and second line experience

If that’s you then you could be exactly what they’re looking for!

The Role:

You will be primarily responsible for Offering first and second line IT support to people right across the Neptune business, in person, over the phone, by email, throughout specified business hours. They are responsible for logging and diagnosing issues, resolving them where possible and escalating where necessary

Based in Swindon you will be tasked with the following:

– Keeping careful track of all enquiries to ensure issues are always resolved to the satisfaction of the users

– Look for and demonstrate a commitment to continuous service improvement by increasing the ability to fix IT Issues first time by innovation and collaboration.

–Assist with hardware installation and replacement programmes

The Candidate:

The ideal candidate for this IT service desk analyst  will have relevant experience of SQL and Hyper V has preferably worked in 2 line support

You’ll also need a background in service desk

In addition, you’ll need (driver license/SC clearance etc.)

Does that sound like you? If so, we’d love to see your CV.

The Package:

Basic salary:  £30,000 per annum

Interested? If you think you’re right for this IT service desk analyst role, then click the ‘Apply Now’ button, send us your CV and we’ll consider you for the first round of interviews.