Business Analyst

Peaple Talent have partnered with an award-winning professional service organisation based in Bristol who are recruiting for a Business Analyst to join their expanding and busy Business Change team.

The Business Analyst role will have the responsibility for investigating business systems and processes and identifying options for improvement. You will Produce robust business cases and support the production of project plans, resource requirements and delivery of products to enable the realisation of business benefits Use appropriate business analysis activities throughout the project lifecycle to achieve the required outcomes.

Role and responsibilities:

• Balance competing priorities and multiple projects in a reactive and flexible project environment.
• Produce robust business cases and support the production of project plans, resource requirements and delivery of products to enable the realisation of business benefits Use appropriate business analysis activities throughout the project lifecycle to achieve the required outcomes.
• Identify and deliver successful business analysis products within different business change frameworks and environments e.g. agile, waterfall, projects and programmes.
• Identify and document business requirements using a range of business analysis techniques including interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, and task and workflow analysis.
• Work closely with the Software Development Team to create strong user stories and translate user requirements to achieve successful improvement delivery.
• Proactively communicate and collaborate with external and internal clients to analyse information, functional and non-functional requirements.
• Drive and challenge business teams on their assumptions of how the solution will meet their needs.
• Be the liaison between the business units, technology and external suppliers. Serve as a link between the client and the project team.
• Work with requirements, user stories and acceptance criteria to create test scripts, plans and scenarios.
• Co-ordinate user acceptance tests ensuring participants undertake test duties to established standards.
• Support peers and junior team members to deliver business analysis products of a high standard throughout the project lifecycle.
• To proactively support project managers to manage, plan, structure and lead projects. Take responsibility for delivery and support the enforcement of project deadlines and schedules.

Skills and Experience

• Experience covering a variety of Business Analysis techniques across both system and business change projects in both Agile and Waterfall environments with experience in writing specifications and requirements.
• Strong analytical and problem solving ability, including a thorough understanding of how to interpret the (predominantly internal) client’s business needs and translate them into business/operational requirements.
• Strong influencing and dynamic interpersonal skills. This role requires the Business Analyst to be part of the change management and influence stakeholders into making impactful operational decisions.
• Ability to extract and document business processes and identify where improvements can be made.
• Leadership skills within the project team and also with subject matter experts. The ability to be comfortable with ambiguity and able to challenge the status quo comfortably.
• Excellent interpersonal skills, able to adapt to different working styles to get the most out of the team and project contributors.
• Good technical understanding (role is business focused not IT focused).
• Self-starter with good time management skills, ability to prioritise conflicting deadlines and expectations.
• Evaluate information gathered and distinguish user requests from the underlying true business needs. Work with the client to identify required changes.
• Document the results of business analysis, for example workflows, obtaining sign-off from clients on the As-Is and To-Be process or solution.
• Document use cases or user stories, analysing requirements and agreeing their priority with clients and stakeholders, including evaluating a minimum viable product for the proposed solution.
• Identify and track measures needed to realise the benefits from the project.
• Collaborate with subject matter experts (e.g. developers, solution and technical architects) to establish the technical vision and analyse trade-offs between usability and functional/performance.
• Review and update requirements, specifications, business processes and recommendations related to proposed solution to ensure traceability of decisions and related changes.
• Supports project managers to ensure risks and issues are identified and managed in a timely manner.
• Strong teamworking skills, actively engages in project and team meetings and suggests areas for improvement for internal processes.

Other experiences:

• End-to-end experience of the project lifecycle in both agile and waterfall models.
• Proven experience writing specifications for IT and operational systems/requirements.
• Proven experience interacting, working and communicating directly with end users at all levels of an organisation.
• Commercial awareness.
• Ability to work on multiple independent projects at the same time and manage competing deadlines.