We are supporting a Bath based telecomunciations business who are looking to onboard a Junior IT Engineer to provide support to users.
With a sterling reputation, diverse practice areas, and a commitment to innovation, they offer a unique platform for your career growth.
The Role:
- Provide phone, email, and remote support to IT system users across multiple international locations
- Ensure timely resolution of incidents, aiming for first-time fixes and escalating when necessary
- Develop IT solutions that meet business needs and user requirements
- Supporting senior engineers with field work
The Candidate:
- Experience in technical support within a Microsoft environment
- Ticketing/request management
- Experience supporting remote access and flexible working solutions
- Full UK drivers licence
The Package:
Base salary: £25,000-£30,000
- 20 days’ holiday plus bank holidays
- career progression opportunities
- Pension scheme
- Free parking
- Social events
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