SaaS Implementation Consultant Permanent

SaaS Implementation Consultant

A SaaS implementation specialist is required to join this growing business. Based from Bristol this cloud software specialist helps supports leading customer service solutions.

Offering bespoke cloud solutions ensuing key customer engagement. This is a remote / home based role.

As experienced cloud implementation consultant will have the ability to work with business leaders and translate into software configuration.

This position requires a solid technical understanding and hands on experience with Cloud systems.

Desired experience:

• Held a customer-facing SaaS consultancy role
• Self starter with experience of hitting the ground running
• Ability to work with Customer Experience leaders to document business workflows and translate them into software configuration
• Experience conducting virtual meetings, training and knowledge transfer sessions
• Experience leading and conduction consultation workshops
• The ability to influence and make decisions
• Customer experience software exposure – deployed on behalf of a company SaaS software for example (Zendesk, Sales Force, Freshdesk or an ITSM tool)
• Understands CX business process and best practices
• Excellent verbal and written communication skills

Package: Home based, Base salary upto £48,000 plus £4,800 car allowance, private healthcare, 9% pension etc etc.

For more information please apply or contact Peaple Talent