IT Support Analyst

IT Support Analyst | Swindon | Permanent | £27,000

Peaple Talent has partnered with a Leading Financial Services company looking for an IT Support Analyst

Our client is looking for someone who is pragmatic, highly motivated and has a strong IT background.

If that’s you then you could be exactly what they’re looking for!

The Role:

You will be primarily responsible for performing actions based on the needs of the team and handling and dealing with difficult and demanding support calls. 

Based in Swindon/Hybrid you will be reporting to the Desktop & Access manager and be tasked with the following:

• To ensure an exceptional level of customer service and satisfaction is always met
• Accurate ticket logging of all IT incidents
• Managing calls to a high-quality standard
• Escalate major incidents to IT management quickly and clearly

The Candidate:

The ideal candidate for this IT Support Analyst will have experience as an IT Service Desk Analyst, preferably within several organisations or with a service provider.

Plus, it’s vital that you strong technical foundation with excellent 0ffice 365, desktop and application support skills

You’ll also need a background in Active Directory

Does that sound like you? If so, we’d love to see your CV.

The Package:

Basic salary: £27,000  per annum + Great benefits and pension 

Interested? If you think you’re right for this Senior Desktop Support role, then click the ‘Apply Now’ button, send us your CV and we’ll consider you for the first round of interviews.