Application Support Analyst

Onsite£28,000AvonmouthPermanent

Application Support Analyst | Avonmouth | Permenant | £28,000

Peaple Talent has partnered with a retail company looking for an application support analyst.

Our client is looking for someone with an understanding of ERP

You could be exactly what they’re looking for if that’s you!

The Role:

You will be primarily responsible for providing a technical bridge and second-line support service to end users, dealing with problems, answering service tickets, or delivering IT elements of wider projects – all to support the team.

Based in the office in Avonmouth/hybrid, you will be tasked with the following:

This role is the gateway between first-line support and development teams, analysing complex incidents and liaising with technical teams around issue resolution. This may include recreating issues in non-production environments and executing data fixes or configuration changes. You will build up and document a wealth of knowledge about how our technical solutions operate and interact, which can, over time, be shared with support teams to improve first-line resolution.

The Candidate:

The ideal candidate for this applications support analyst will have relevant experience in ERP and preferably worked in the retail industry.

You’ll also need a background in a service desk role.

Plus, you must have experience in office 365/customer service

In addition, you’ll need (a driver’s license/SC clearance etc.)

Does that sound like you? If so, we’d love to see your CV.

The Package:

Basic salary:  £28,000 per annum

Interested? If you think you’re right for this application support analyst role, click the ‘Apply Now’ button, send us your CV, and we’ll consider you for the first round of interviews.

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